---
title: Restaurant CRM, SMS & Email Marketing | Guest Retention | My Chef Social
description: Build a guest list you own. SMS, email, loyalty, and win-back flows that turn first-time guests into regulars, for venues in NYC and San Antonio.
---

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# TURN FIRST-TIME GUESTS INTO REGULARS.

A guest list you own, with SMS and email that bring people back. Birthdays, win-backs, and loyalty all run on autopilot.

[GET A FREE AUDIT](https://mychefsocial.com/free-growth-audit)

- ✓A guest list you own
- ✓Month to month
- ✓Connects to your booking and POS data

- ![Food (2)-2](https://mychefsocial.com/hs-fs/hubfs/Food%20(2)-2.png?width=1500&height=2250&name=Food%20(2)-2.png)
- ![Food (6)](https://mychefsocial.com/hs-fs/hubfs/Food%20(6).png?width=1500&height=2250&name=Food%20(6).png)
- ![Food (5)](https://mychefsocial.com/hs-fs/hubfs/Food%20(5).png?width=1500&height=2250&name=Food%20(5).png)

EVERY MONTH

## A GUEST LIST THAT PAYS RENT.

- 01
  
  ### GUEST CAPTURE
  
  Reservations, WiFi, QR codes, and online orders all feeding one clean list.
- 02
  
  ### SEGMENTS
  
  Regulars, lapsed guests, big spenders, and event bookers, each getting the right message.
- 03
  
  ### AUTOMATED FLOWS
  
  Welcome, birthday, post-visit, and win-back messages that run without you.
- 04
  
  ### SMS + EMAIL CAMPAIGNS
  
  Specials, events, and slow-night pushes. You approve first.
- 05
  
  ### LOYALTY
  
  Simple rewards that give guests a reason to come back sooner.
- 06
  
  ### MONTHLY RECAP
  
  Repeat visit rate, list growth, and revenue from campaigns.

A NORMAL WEEK

## HOW WE BRING GUESTS BACK, EVERY WEEK.

1. Mon
   
   LIST CHECK
   
   New guests added and sorted into the right segments.
2. TUE-WED
   
   CAMPAIGN DRAFT
   
   This week's message sent to you for approval.
3. THU
   
   SEND
   
   SMS and email out at the times your guests actually open.
4. FRI
   
   WEEKEND NUDGE
   
   Lapsed regulars get a reason to book this weekend.

THE OTHER CHANNELS

## ONE TEAM. THE WHOLE STACK.

- [01 SOCIAL & CONTENT REELS WEEKLYSHOOT DAYSDM REPLIESCALENDAR ![](https://mychefsocial.com/hubfs/Right%20arrow.svg)](https://mychefsocial.com/services/social-content)
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- [03 WEBSITE & LOCAL BOOKING BUILT INGBP OPTIMIZEDREVIEWSSEO ![](https://mychefsocial.com/hubfs/Right%20arrow.svg)](https://mychefsocial.com/services/website-local)

FREE GROWTH AUDIT

## FIND OUT WHAT YOUR VENUE IS LEAVING ON THE TABLE.

- →A written audit of your social, ads, website, and local listings
- →Benchmarked against venues your size, in your market
- →Three fixes you can make this week, with or without us

Your numbers stay private. Response within one business day.

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GROWTH STUDIO

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The growth studio for restaurants, cafes, and bars.

NEW YORK

[(917) 297-1934](tel:+9172971934) · [yes@mychefsocial.com](mailto:yes@mychefsocial.com)

SAN ANTONIO

Now seating · [yes@mychefsocial.com](mailto:yes@mychefsocial.com)

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- [Retention & CRM](https://mychefsocial.com/services/retention-crm)

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